You will be met at the air-bridge, escorted to through any visa, quarantine, transit, security, immigration, baggage, customs procedures; then you will be led to the next flight’s check in area, or to flight transfer desk, or to your airline lounge or to the boarding gate.
If a change of terminal is required the greeter will accompany you between terminals and the airport shuttle or transfer system will be used to move between terminals, unless you have requested electric cart buggies.
The normal service time allocated for a transfer connection is two (2) hours. If the time between the flights is greater than two hours, the greeter may leave you for a while and collect you at boarding time .
Occasionally an “international to international” connection may not be permitted solely within the transit area, for example if a low cost “point to point” carrier’s flight might be involved. In this cases the airport layout, regulations or airline interline agreements may require you to pass through immigration, collect your bags and check in again. A different rate may apply. Each connection request will be evaluated case by case and a solution will be will be suggested and quoted at the time of booking.